Privacy Policy
Last Updated: October 26, 2026
1. Introduction
At [Your Business Name], we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a booking, or contact us regarding our snorkeling and sightseeing tours in Cabo San Lucas, Mexico.
2. Information We Collect
We may collect the following information when you use our website or make a reservation:
-
Personal Information: Your name, email address, phone number, and other contact details you provide.
-
Booking Information: Number of guests, selected tour, booking date, and other details necessary to manage your reservation.
-
Payment Information: Payments may be processed securely through Shopify or other supported payment providers. We do not intend to store your complete payment card details on our own systems.
-
Technical Information: Your IP address, browser type, device information, and website usage data, where collected through cookies or similar technologies.
3. How We Use Your Information
We may use your information to:
-
Process and manage tour reservations.
-
Send booking confirmations and important tour updates.
-
Respond to customer questions and support requests.
-
Process payments and help prevent fraudulent transactions.
-
Improve our website, services, and customer experience.
-
Meet applicable legal and regulatory requirements.
4. Payments and Third-Party Services
Our website may use Shopify, payment processors, and other third-party service providers to support bookings and payments. These providers process information according to their own privacy policies and applicable security practices.
We do not control the privacy practices of independent third-party websites or services.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to maintain website functionality, understand visitor activity, and improve the browsing experience. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
6. Sharing of Information
We may share relevant information with service providers that help us operate our website, process payments, manage reservations, communicate with customers, or comply with legal obligations.
We do not sell personal information as part of our ordinary business practices. Information may also be disclosed where required by law or to protect our legal rights and the safety of our customers.
7. Data Security and Retention
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
We retain information only for as long as reasonably necessary for booking management, business operations, legal obligations, and dispute resolution.
8. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information, or to object to certain processing activities.
To submit a privacy-related request, please contact us using the contact details provided on our website.
9. Children's Privacy
Our website and booking services are not intended to collect personal information directly from children without appropriate authorization where required by law. A parent or legal guardian should make arrangements for any booking involving a minor.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated revision date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us through the contact information listed on our website.
Cabo San Lucas, Mexico
Email: erankayak@gmail.com